The Three Main Video Calling Apps
There are dozens of video calling apps, but you only need to know three: FaceTime (built into every iPhone and iPad), Zoom (works on everything), and Google Meet (works in any web browser). All three are free for personal use. The one you should use depends on what your family uses — ask them, and match their choice.
Setting Up FaceTime (iPhone/iPad)
Check your settings
Open Settings > FaceTime and make sure the toggle is turned on. Your Apple ID email and phone number should appear below.
Make your first call
Open the FaceTime app, tap the + button, type a name or number, then tap the video camera icon. That's it — you're calling.
Answer incoming calls
When someone FaceTimes you, a green 'Accept' button appears on screen. Tap it. If you accidentally decline, you can call them right back from the FaceTime app.
Setting Up Zoom
Download the app
Search 'Zoom' in your app store (App Store for iPhone/iPad, Google Play for Android). Download the free version — you don't need to pay for anything.
Create a free account
Open Zoom and tap 'Sign Up.' Use your email address and create a password. You'll get a confirmation email — click the link in it.
Join a meeting
If someone sends you a Zoom link, just tap it. The app opens automatically. Tap 'Join with Video' and 'Call using Internet Audio.' You're in.
Tips for Better Video Calls
- Sit facing a window — natural light on your face makes you look clear and bright, not shadowy
- Prop your phone or tablet at eye level — use a stack of books if needed, so you're not looking down
- Use headphones or earbuds if the other person says there's echo — this fixes it instantly
- Close other apps before the call — this prevents your device from slowing down
- Test your setup with a family member before an important call like a doctor's appointment
What If Something Goes Wrong?
The most common problem is 'I can see them but they can't see me' or vice versa. This almost always means the camera or microphone permission was denied. Go to Settings > Privacy > Camera (or Microphone) and make sure the app has permission. The second most common issue is poor internet — if the video is freezing, try moving closer to your Wi-Fi router or turning off video and using audio only.
Start This Week
Pick one family member and schedule a 10-minute video call this week. It doesn't need a reason — just say hello. Once you've done it once, it becomes second nature.
